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Ensuring Quality in Adult Family Homes

June 11, 2012

Supporting Excellence in Long-Term Care

At Concierge Care Advisors, we believe in the importance of maintaining the highest standards in adult family homes (AFHs) and other long-term care (LTC) options. While recent reports, such as The Seattle Times’ Seniors for Sale series, have highlighted troubling incidents, it’s crucial to recognize that these cases do not define the entire industry.

The majority of adult family homes and LTC providers are dedicated to offering safe, clean, and compassionate care, with well-trained staff and engaging activities that promote seniors’ well-being. AFHs remain a vital option for many families seeking personalized care in a home-like environment.


How Concierge Care Advisors Ensures Quality

We are committed to protecting seniors and advocating for exceptional care. Here’s how we lead the way:

  • Thorough Provider Screening
    We exceed state requirements by verifying provider credentials, reviewing state records, and conducting on-site inspections to ensure facilities meet our rigorous standards.

  • Pioneering Industry Reform
    Concierge Care Advisors championed HB 1494, the first-in-the-nation legislation regulating placement and referral agencies, raising the bar for accountability and transparency.

  • Focus on Nursing Support
    We exclusively refer seniors to adult family homes with 24/7 on-call nursing support, ensuring continuous access to skilled care.

  • Ongoing Follow-Up
    Post-placement, we conduct follow-up reviews with providers, families, and healthcare professionals to ensure successful outcomes and sustained quality of care.

  • Credentialed Advisors
    Our Advisors undergo annual background checks, maintain HIPAA compliance, and continually enhance their knowledge to better protect vulnerable adults.


Preferred Provider Advantage™: Building Confidence

Our Preferred Provider Advantage™ program offers tools that foster collaboration and excellence. The Provider Portal™ allows real-time updates on vacancies, upgrades, and awards, ensuring accuracy and transparency for better placements.


A Message from Our CEO

“Concierge Care Advisors values its partnerships with long-term care providers. Together, we can ensure seniors’ safety and well-being, restoring public trust in adult family homes and other care options. By working as advocates, we improve outcomes for seniors and families alike.”
Marc Lilly, CEO of Concierge Care Advisors


Advocating for Families and Providers

Concierge Care Advisors is dedicated to safeguarding seniors while supporting providers who share our commitment to excellence. Our mission is to ensure every senior receives the respect, safety, and compassionate care they deserve.

If you or a loved one are exploring senior care options, let us guide you to trusted, high-quality solutions.

Contact Us for Expert Guidance

Visit our Contact Us page or call us for personalized assistance in finding the right care for your family.


About Concierge Care Advisors

Concierge Care Advisors provides expert guidance for seniors and families, connecting them with thoroughly vetted options in senior care, housing, and assisted living. Learn more at www.conciergecareadvisors.com.