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Our Mission & Vision

At Concierge Care Advisors, we’re committed to serving all the needs of seniors. We go beyond simply finding senior living communities and instead provide a no-cost, one-stop-shop of concierge services, including access to specialists across the spectrum of health care, legal, financial, and social professionals.

It’s no longer about matching a senior to a home—it’s matching a lifestyle with a senior.

Connect with us to learn how we can support your loved one in this chapter of their life today. We’re always ready to help.

Who We Are

Concierge Care Advisors is your trusted care and transition partner for every step of the senior living journey. We help you and your loved ones tour communities, connect with trusted professionals, and navigate benefits and insurance. 

With innovative, HIPAA-certified practices and a passion for helping seniors live their best lives, we’ve brought comfort and peace of mind to thousands of families.

Our Values

Independence

We aren’t tied down by partnerships with specific communities, which gives us the freedom to recommend the best match for your loved one.

Trust

You work with our advisors as long as you need because it’s important that you and your loved one feel valued and heard.

Quality

If you can work with anybody, you’ll always choose the best. The best nurses, the best residences, and the best professionals are waiting for you.

Follow-Through

We don’t leave anyone hanging. We always follow up to see how your senior loved one is doing and that they are receiving dedicated, personalized service.

Our Leadership Team

Marc Lilly
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Marc Lilly

President & CEO

Mary Cordova
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Mary Cordova

Co-Founder & EVP

Kecia Lilly
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Kecia Lilly

SCP Corp Dev & Compliance

Heather Souve
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Heather Souve

General Manager

Monika Kaloyanova

Monika Kaloyanova

Executive Coordinator

James Fleisch

James Fleisch

Family Services Associate

Sylvana Rinehart
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Sylvana Rinehart

Senior Advisor Mentor

Meet Our Directors

Claudine Wasserstrom
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Claudine Wasserstrom

Senior Director of Family Services

Donna Mischke
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Donna Mischke

Director of Family Services

Kevin Mischke

Kevin Mischke

Director of Family Services

Meet Our Advisors

Mary Cordova
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Mary Cordova

Director of Coordinated Care

Jenny Austin-Krzemien
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Jenny Austin-Krzemien

South King County

Vannah Rose Roberto
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Vannah Rose Roberto

South King County

Kelsey Jochum, BSW
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Kelsey Jochum, BSW

Pierce County

Jennifer James
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Jennifer James

Seattle

Marta Street
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Marta Street

Snohomish County

Tabitha White
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Tabitha White

Pierce County

Join Our Team

Are you passionate about helping seniors and their families find the right senior living service or community for them?

Join the team at Concierge Care Advisors.

We’re passionate about all aspects of the senior living journey, and it’s our mission to support seniors and their families through every step of this chapter of their lives. By helping them find the support they need, we make it easier for seniors to enjoy their golden years with ease and comfort.

Get in touch with us to get a look at our available positions today.

The Concierge Care Good Samaritans™ Program

In the Concierge Care Good Samaritans™ program, we fundraise, donate, participate in events, and provide pro-bono work every month to seniors and their families. Together, we aim to make a difference in the lives of seniors in our community.

Our advisors meet monthly to discuss and vote on various causes and programs. The Senior Director of Business Development acts as the tie-breaker if needed. During these meetings, our advisors propose charitable efforts, which are reviewed based on community needs, impact on local seniors, reputation, and philanthropy.

Concierge Care Advisors is committed to giving back to the senior community through our Concierge Care Good Samaritans™ program. 

This program donates funds to causes that support seniors in need, with our care advisors playing a pivotal role in identifying and vetting opportunities for donation. 

By using the expertise and compassion of our advisors, Concierge Care Advisors is able to make an impactful difference in the lives of seniors beyond their own operations.

The Journey Is Just Beginning

If you’re ready to see how we can support your loved one through this time of change, please get in touch with us today.

You can also visit our What We Do page to get a clear understanding of our process.

Our Testimonials

See what families are saying about
Concierge Care Advisors.

Why Choose Us

No Cost for Families

That’s right, our services are free for families! We are compensated by the community we refer to, giving us the opportunity to help any and all families with this journey.

Unbiased
Representation

We take the time to thoroughly vet every community and professional we work with so you receive the quality service you deserve.

Work With
Industry Experts

We’re not just advisors—we’re innovators. We set benchmarks that matter and only work with professionals and communities that meet our standards.

White-Glove Service

You and your loved ones are our focus. From the moment we meet all the way to moving in, we’re by your side every step of the way to ensure your family has the support it deserves.

We Get It Right
The First Time

Start Your Journey

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