Jennifer Melville

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Jennifer Melville, MBA, PMP, is a seasoned communications professional with over 12 years of experience in marketing communications, journalism, and project management. As the Director of Marketing at Concierge Care Advisors (CCA), she brings a wealth of expertise to the team, driving comprehensive marketing strategies to elevate the CCA brand. Her role involves managing all aspects of marketing, including branding, content creation, digital marketing, graphic design, public relations, and campaign management. 

Jennifer earned her MBA in Strategic Leadership from the Valar Institute and holds a bachelor’s degree in English from the University of Maryland University College. She is also a certified Project Management Professional (PMP), SCRUM Master, and a Lean Six Sigma Yellow Belt. She’s actively involved with the Puget Sound Project Management Institute, where she serves as Director of Communications. Her diverse qualifications and experience make her a dynamic leader with a keen eye for both strategy and execution. 

Before joining CCA, Jennifer served as Content Marketing Lead Project Manager at Orion Talent, where she managed the company’s content department as well as high-value recruitment marketing projects. Prior to that, she honed her storytelling and content development skills as a freelance journalist for numerous publications throughout the Southeast. Jennifer contributed to publications including Folio Weekly Magazine, South Magazine, EU Jacksonville Newspaper, St. Augustine Social, The Ponte Vedra Recorder, St. Augustine Entertainer, Arbus Magazine, and Focus on The Family.   

A proud military spouse, Jennifer is passionate about supporting veterans and military families. In her prior role, she advocated for employment opportunities for military spouses and veterans. She brings that same passion for veterans to CCA, focusing on ensuring that senior veterans and their families have access to the local resources and support they need to navigate senior care and ensure dignity throughout the entirety of a veteran’s life. Helping military families navigate the complexities of care and benefits is a mission close to her heart. 

Outside of work, Jennifer is a nature lover, a Broadway enthusiast, and a watercolor artist. She enjoys spending her free time with her husband and four children, exploring hiking trails throughout the Pacific Northwest, and cheering on the Seattle Seahawks. 

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Why Choose Us

No Cost for Families

Our services are entirely free for families. We are compensated by the senior living community or retirement community we refer to, allowing us to help all families with this important journey at no cost to them.

Boots on the Ground

We thoroughly vet every community and professional we work with, ensuring you receive the quality service you deserve. We set benchmarks that matter and only partner with professionals and communities that meet our high standards.

Personalized Choice

With personal relationships with over 2,200 senior living communities throughout the State of Washington alone, including assisted living communities, retirement communities, and independent living communities, we provide more than 2,000 senior living options.

White-Glove Service

You and your loved ones are our focus. From the moment we meet until the day your loved one moves in, we’re by your side every step of the way to ensure your family has the support it deserves. It doesn’t stop there either – stay connected for physician-informed guidance and knowledge to ensure your loved one is receiving the quality care they need.

Expertise Backed by Our Physicians Advisory Board

At Concierge Care Advisors, our team of Certified Advisors is enhanced by the insights and expertise of our Physicians Advisory Board. This panel of medical professionals plays a crucial role in shaping our senior care and transition services, ensuring they meet the high standards of quality and care that our brand is known for. With their guidance, we deliver a more comprehensive range of services, benefiting both families and healthcare professionals.

Our Physicians Advisory Board members actively share their knowledge with our community. They regularly contribute to #TheSeniorSpotlight Podcast, where they discuss critical topics in senior care, and publish thought leadership articles on our blog and in industry publications. Learn more about our Physician Advisory Board here

These resources are designed to help seniors and their families make informed decisions about care options, equipping them with knowledge and providing peace of mind regarding senior health and living options. 

Listen to our Physician Advisory Board on #TheSeniorSpotlight Podcast

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