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Don’t Fall For It: How to Protect Seniors from Scams

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By Marta Street, Certified Senior Advisor at Concierge Care Advisors

The Rising Threat of Scams Targeting Seniors

Seniors lose billions of dollars annually to scams, with criminals using increasingly sophisticated methods to exploit vulnerable adults. From fake phone calls to deceptive emails, scammers prey on trust and confusion to steal money and personal information.

Even those who are aware of scams can fall victim under the right circumstances. I once lost $500 in an eBay scam because I was distracted. For one senior with cognitive decline, the stakes were much higher—she lost over $10,000 to a scammer pretending to be her grandson.

It’s clear that scams can happen to anyone. The key is to stay vigilant and informed.


Episode 10 of #TheSeniorSpotlight Podcast

For an in-depth discussion on protecting seniors from fraud, tune into Episode 10 of #TheSeniorSpotlight Podcast: Holiday Scams 101: What Seniors and Families Need to Know. Host Mary Cordova, Matt Santelli, and Jenny Austin-Krzemien share real-life stories and practical tips to spot scams and safeguard loved ones. Listen now and learn how to stay ahead of scammers.


Common Scams to Watch Out For

1. Imposter Scams

Scammers pose as family members, claiming they need money for emergencies like bail or hospital bills.

  • Red Flag: Requests for money via wire transfers or gift cards.

2. Email and Tech Support Scams

Emails claiming to charge you for services or pop-ups warning of a “virus” can lure victims into providing personal information.

  • Red Flag: Requests to confirm payment or provide banking information.

3. Investment and Get-Rich-Quick Schemes

Unscrupulous “advisors” promise big returns in exchange for upfront payments.

  • Red Flag: High-pressure sales tactics and unverifiable credentials.

How to Protect Yourself and Your Loved Ones

Be Vigilant Online:

  • Avoid opening emails from unknown sources.
  • Check the URL for:
    • Misspelled words.
    • Lack of HTTPS or a padlock symbol.
    • Poor page design or mismatched logos.
  • Beware of pop-up ads, especially those claiming to be from Microsoft or other trusted brands.

Avoid Sharing Personal Information:

  • Do not provide banking or Social Security information to unsolicited contacts.
  • Ignore fake USPS or government agency requests for personal details.

Screen Phone Calls:

  • Avoid answering calls from unknown numbers.
  • Let calls go to voicemail if you’re unsure.
  • Be cautious with responses; avoid saying “yes” or “no” as your voice can be recorded and misused.

Trust Your Instincts:

If something feels off, it probably is. Always listen to your gut and take a moment to evaluate.


Concierge Care Advisors: Protecting Seniors Every Step of the Way

At Concierge Care Advisors, we are dedicated to safeguarding seniors and their families. Our services connect families with vetted, secure senior living communities designed to provide a safe and supportive environment. Best of all, our services are free to families.

Contact Us Today

Contact Us to learn how we can help you find the ideal senior living solution for your loved one.

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Our services are entirely free for families. We are compensated by the senior living community or retirement community we refer to, allowing us to help all families with this important journey at no cost to them.

Boots on the Ground

We thoroughly vet every community and professional we work with, ensuring you receive the quality service you deserve. We set benchmarks that matter and only partner with professionals and communities that meet our high standards.

Personalized Choice

With personal relationships with over 2,200 senior living communities throughout the State of Washington alone, including assisted living communities, retirement communities, and independent living communities, we provide more than 2,000 senior living options.

White-Glove Service

You and your loved ones are our focus. From the moment we meet until the day your loved one moves in, we’re by your side every step of the way to ensure your family has the support it deserves. It doesn’t stop there either – stay connected for physician-informed guidance and knowledge to ensure your loved one is receiving the quality care they need.

Expertise Backed by Our Physicians Advisory Board

At Concierge Care Advisors, our team of Certified Advisors is enhanced by the insights and expertise of our Physicians Advisory Board. This panel of medical professionals plays a crucial role in shaping our senior care and transition services, ensuring they meet the high standards of quality and care that our brand is known for. With their guidance, we deliver a more comprehensive range of services, benefiting both families and healthcare professionals.

Our Physicians Advisory Board members actively share their knowledge with our community. They regularly contribute to #TheSeniorSpotlight Podcast, where they discuss critical topics in senior care, and publish thought leadership articles on our blog and in industry publications. Learn more about our Physicians Advisory Board.

These resources are designed to help seniors and their families make informed decisions about care options, equipping them with knowledge and providing peace of mind regarding senior health and living options. 

Listen to our Physician Advisory Board on #TheSeniorSpotlight Podcast

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