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Ensuring Quality in Adult Family Homes

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June 11, 2012

Supporting Excellence in Long-Term Care

At Concierge Care Advisors, we believe in the importance of maintaining the highest standards in adult family homes (AFHs) and other long-term care (LTC) options. While recent reports, such as The Seattle Times’ Seniors for Sale series, have highlighted troubling incidents, it’s crucial to recognize that these cases do not define the entire industry.

The majority of adult family homes and LTC providers are dedicated to offering safe, clean, and compassionate care, with well-trained staff and engaging activities that promote seniors’ well-being. AFHs remain a vital option for many families seeking personalized care in a home-like environment.


How Concierge Care Advisors Ensures Quality

We are committed to protecting seniors and advocating for exceptional care. Here’s how we lead the way:

  • Thorough Provider Screening
    We exceed state requirements by verifying provider credentials, reviewing state records, and conducting on-site inspections to ensure facilities meet our rigorous standards.

  • Pioneering Industry Reform
    Concierge Care Advisors championed HB 1494, the first-in-the-nation legislation regulating placement and referral agencies, raising the bar for accountability and transparency.

  • Focus on Nursing Support
    We exclusively refer seniors to adult family homes with 24/7 on-call nursing support, ensuring continuous access to skilled care.

  • Ongoing Follow-Up
    Post-placement, we conduct follow-up reviews with providers, families, and healthcare professionals to ensure successful outcomes and sustained quality of care.

  • Credentialed Advisors
    Our Advisors undergo annual background checks, maintain HIPAA compliance, and continually enhance their knowledge to better protect vulnerable adults.


Preferred Provider Advantage™: Building Confidence

Our Preferred Provider Advantage™ program offers tools that foster collaboration and excellence. The Provider Portal™ allows real-time updates on vacancies, upgrades, and awards, ensuring accuracy and transparency for better placements.


A Message from Our CEO

“Concierge Care Advisors values its partnerships with long-term care providers. Together, we can ensure seniors’ safety and well-being, restoring public trust in adult family homes and other care options. By working as advocates, we improve outcomes for seniors and families alike.”
Marc Lilly, CEO of Concierge Care Advisors


Advocating for Families and Providers

Concierge Care Advisors is dedicated to safeguarding seniors while supporting providers who share our commitment to excellence. Our mission is to ensure every senior receives the respect, safety, and compassionate care they deserve.

If you or a loved one are exploring senior care options, let us guide you to trusted, high-quality solutions.

Contact Us for Expert Guidance

Visit our Contact Us page or call us for personalized assistance in finding the right care for your family.


About Concierge Care Advisors

Concierge Care Advisors provides expert guidance for seniors and families, connecting them with thoroughly vetted options in senior care, housing, and assisted living. Learn more at www.conciergecareadvisors.com.

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Why Choose Us

No Cost for Families

Our services are entirely free for families. We are compensated by the senior living community or retirement community we refer to, allowing us to help all families with this important journey at no cost to them.

Boots on the Ground

We thoroughly vet every community and professional we work with, ensuring you receive the quality service you deserve. We set benchmarks that matter and only partner with professionals and communities that meet our high standards.

Personalized Choice

With personal relationships with over 2,200 senior living communities throughout the State of Washington alone, including assisted living communities, retirement communities, and independent living communities, we provide more than 2,000 senior living options.

White-Glove Service

You and your loved ones are our focus. From the moment we meet until the day your loved one moves in, we’re by your side every step of the way to ensure your family has the support it deserves. It doesn’t stop there either – stay connected for physician-informed guidance and knowledge to ensure your loved one is receiving the quality care they need.

Expertise Backed by Our Physicians Advisory Board

At Concierge Care Advisors, our team of Certified Advisors is enhanced by the insights and expertise of our Physicians Advisory Board. This panel of medical professionals plays a crucial role in shaping our senior care and transition services, ensuring they meet the high standards of quality and care that our brand is known for. With their guidance, we deliver a more comprehensive range of services, benefiting both families and healthcare professionals.

Our Physicians Advisory Board members actively share their knowledge with our community. They regularly contribute to #TheSeniorSpotlight Podcast, where they discuss critical topics in senior care, and publish thought leadership articles on our blog and in industry publications. Learn more about our Physicians Advisory Board.

These resources are designed to help seniors and their families make informed decisions about care options, equipping them with knowledge and providing peace of mind regarding senior health and living options. 

Listen to our Physician Advisory Board on #TheSeniorSpotlight Podcast

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