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Memory Loss

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By Kathy Kappler, RN

Memory Loss…dementia…Alzheimer’s, those are words that are frightening to hear whether it’s pertaining to you or a loved one. Personally, I lost a sister to Alzheimer Disease. Prior to her diagnosis I worked directly with families dealing with any and all forms of memory loss. As I slowly saw symptoms in my sister, I knew what the future held for our family. So now, as an advisor for Concierge Care Advisors, I assist many families in the same situation. It is not only important to educate families regarding the care needs associated with memory loss, but to be available and a very good listener. Families come to us when they have many decisions on their mind. When is the right time to find another living option? How can I handle the frustrations of memory loss in a better way? How can I possibly find the best place to take care of my loved one? As I meet with my clients going through all of the feelings, fears and frustrations (the three F’s) of memory loss it is important to put them at ease with discussing the disease. Many folks are reluctant to tell you details about their family member, they worry that it sounds too awful or too bad. I often give examples of what I have experienced or heard from other clients. They soon realize they are no different from anyone else and there are many common behaviors unique to the disease and behaviors unique to the individual.

In my many years of experience working with memory loss, there are many stories that touch my heart. I once worked with a client by the name of Hans who had been a mountain climber and was actually fairly advanced with Alzheimer’s. He often climbed partially up a secure fence but never to go over it. He just liked to be up off the ground. I called him down one day and he came down as he always did. He looked at my name tag and said “Kappler-I was in the army with a Jack Kappler” I have an uncle named Jack and thought it was just a coincidence. But as I walked Hans back to his room he walked over to a photo album on his shelf that no one had ever seen him touch. He thumbed through the pages and handed me a page with a photo of him and my uncle in their uniforms walking down the streets of Paris together. I called my uncle and he remembered Hans. I took Hans out to meet my uncle and have lunch together. My uncle brought photo’s of their time together in the service and I heard Hans talk and share laughter more than I ever had.

I tell this story often when I am working with my clients for one specific reason. I personally believe to never assume someone with memory loss never understands because they will fool you. As I work with a client that may be advanced with the disease, sometimes it is just a little glimmer in their eye or a tiny smile that tells me they understood a piece of what I just said to them. It’s amazing how that little smile can warm my heart!

Concierge Care Advisors gives me the opportunity to work with these families. If a move out of their home is what they need we have the experience and education to personally guide them through the whole process of finding the best possible community or adult family home that will meet their physical and emotional needs.

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Our services are entirely free for families. We are compensated by the senior living community or retirement community we refer to, allowing us to help all families with this important journey at no cost to them.

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We thoroughly vet every community and professional we work with, ensuring you receive the quality service you deserve. We set benchmarks that matter and only partner with professionals and communities that meet our high standards.

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With personal relationships with over 2,200 senior living communities throughout the State of Washington alone, including assisted living communities, retirement communities, and independent living communities, we provide more than 2,000 senior living options.

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At Concierge Care Advisors, our team of Certified Advisors is enhanced by the insights and expertise of our Physicians Advisory Board. This panel of medical professionals plays a crucial role in shaping our senior care and transition services, ensuring they meet the high standards of quality and care that our brand is known for. With their guidance, we deliver a more comprehensive range of services, benefiting both families and healthcare professionals.

Our Physicians Advisory Board members actively share their knowledge with our community. They regularly contribute to #TheSeniorSpotlight Podcast, where they discuss critical topics in senior care, and publish thought leadership articles on our blog and in industry publications. Learn more about our Physicians Advisory Board.

These resources are designed to help seniors and their families make informed decisions about care options, equipping them with knowledge and providing peace of mind regarding senior health and living options. 

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