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Don’t Judge An Adult Family Home By Its Exterior

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By Erin Kershaw, Certified Senior Advisor at Concierge Care Advisors

The Real Value of Adult Family Homes: It’s About the Care, Not the Curb Appeal

Choosing an Adult Family Home (AFH) for your loved one can be overwhelming. Families often feel stress and pressure to find a place that not only feels right but looks right too. When touring, it’s natural to make a quick judgment based on the appearance of the home. But while a clean, attractive space is important, the most crucial factor—the quality of care—is not always immediately visible.

During your tour, you won’t witness everything that happens behind the scenes. You won’t see caregivers helping residents with their daily routines, such as assisting with showers or encouraging them to get dressed for the day. A tour is just a snapshot of that moment in time. Had you visited thirty minutes earlier or later, the energy and activity might feel completely different.


What to Focus on During Your Tour

Rather than focusing solely on aesthetics, shift your attention to what matters most—the care provided and how well the owner and staff align with your family’s values. Here are some tips for getting the most out of your visit:

  1. Talk to the Owner and Staff
    • Ask about the daily routine, how they manage medical needs, and what activities they provide.
    • Share your concerns and ask specific questions about how they’ll meet your loved one’s needs.
  2. Observe the Interaction Between Caregivers and Residents
    • Notice if caregivers engage with residents in a respectful and compassionate way. Are they patient? Do they seem genuinely invested in the residents’ well-being?
  3. Trust Your Gut Feeling
    • Sometimes the most important factor is how you feel when you walk through the door. If something feels off, don’t ignore that instinct. On the other hand, if a home feels warm, inviting, and like a good fit, that can speak volumes.
  4. Customize Their Living Space
    • Remember, the room can be decorated however your loved one likes. Even if the rest of the home’s décor doesn’t match your tastes, your loved one’s room can reflect their personality and make them feel at home.

Purpose-Built vs. Remodeled Homes: What Really Matters?

Some Adult Family Homes are purpose-built with large, modern layouts, while others are remodeled homes designed to meet the needs of seniors. Both have their merits, but it’s essential to remember: appearance isn’t everything.

  • Purpose-built AFHs may offer more space and modern amenities, but a well-maintained older home with engaged caregivers can provide the same, if not better, quality of care.
  • What truly matters is the owner’s dedication to their residents and the team’s ability to provide personalized care. A beautiful house can’t replace a compassionate caregiver who takes the time to understand your loved one’s needs.

The Power of Communication and Connection

One of the most critical factors in choosing an Adult Family Home is your ability to connect and communicate with the owner and staff. A strong relationship with the caregivers can make all the difference in ensuring your loved one receives high-quality care.

Make sure the staff is responsive, transparent, and open to collaborating with you. This ensures your loved one’s needs are always met, and any concerns are addressed promptly. A home may not be picture-perfect, but if the caregivers are reliable and you feel comfortable reaching out to them, that’s a sign you’ve found the right place.


Choose Care, Not Just Aesthetics

At the end of the day, the appearance of the home is secondary to the quality of care your loved one will receive. Don’t let the first impression of a home’s exterior discourage you. Instead, focus on the staff, the environment inside, and the care practices you observe. The well-being and happiness of your loved one depend far more on compassionate, attentive care than on curb appeal.


Let Us Give You Peace of Mind

At Concierge Care Advisors, we understand how overwhelming it can be to find the right Adult Family Home. Our experienced team focuses on matching families with homes that prioritize care and connection. Contact us today for a free consultation, and let us help you find a home that feels right for your loved one—inside and out.

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Our services are entirely free for families. We are compensated by the senior living community or retirement community we refer to, allowing us to help all families with this important journey at no cost to them.

Boots on the Ground

We thoroughly vet every community and professional we work with, ensuring you receive the quality service you deserve. We set benchmarks that matter and only partner with professionals and communities that meet our high standards.

Personalized Choice

With personal relationships with over 2,200 senior living communities throughout the State of Washington alone, including assisted living communities, retirement communities, and independent living communities, we provide more than 2,000 senior living options.

White-Glove Service

You and your loved ones are our focus. From the moment we meet until the day your loved one moves in, we’re by your side every step of the way to ensure your family has the support it deserves. It doesn’t stop there either – stay connected for physician-informed guidance and knowledge to ensure your loved one is receiving the quality care they need.

Expertise Backed by Our Physicians Advisory Board

At Concierge Care Advisors, our team of Certified Advisors is enhanced by the insights and expertise of our Physicians Advisory Board. This panel of medical professionals plays a crucial role in shaping our senior care and transition services, ensuring they meet the high standards of quality and care that our brand is known for. With their guidance, we deliver a more comprehensive range of services, benefiting both families and healthcare professionals.

Our Physicians Advisory Board members actively share their knowledge with our community. They regularly contribute to #TheSeniorSpotlight Podcast, where they discuss critical topics in senior care, and publish thought leadership articles on our blog and in industry publications. Learn more about our Physician Advisory Board here

These resources are designed to help seniors and their families make informed decisions about care options, equipping them with knowledge and providing peace of mind regarding senior health and living options. 

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